Credits / Returns Policy

All books and materials are supplied on a firm sale basis only. Returns are only accepted in cases of incorrect delivereies, goods damaged in transit, or faulty print and bind. Notification of incorrect supply, incorrect volume or damaged goods must be made within 30 days of invoice date. Damaged and unacceptable goods will be replaced at the expense of SEV. Authority to return books must be obtained from SEV before books are returned. Credits will only be issued when necessary for agreed incorrect deliveries, damaged goods or incorrect invoices.